You will receive an automated response at your provided email address once your order or enquiry is submitted.
If you do not receive the e-mail, please check if any of the following cases apply.

・The provided email address is incorrect
・Your e-mail inbox is full
・Our e-mail is filtered into the spam folder
・For mobile phone e-mail addresses, the setting to reject e-mails from unknown senders is turned on

If none of the above cases apply, please contact us through the following phone number.
Enquiries: +81 6-6905-9988
Hours: 9 am to 5 pm (closed on Saturdays, Sundays, and public holidays)