Privacy Policy

The following is our privacy policy at PetPro Japan Co. (hereinafter referred to as “the Company”)

Management of Information

The Company is responsible for the management of personal information such as names, addresses, and telephone numbers provided by customers and will strive to protect the information from unauthorised access or disclosure.

Collection and Use of Information

The Company may use the personal information provided by customers for improvement purposes on the products of the Company or affiliated companies.

Disclosure of Information to Third Parties

The Company will not disclose the personal information provided by customers to outside parties except for the cases stated below or if in violation of the law.
・If the Company is given consent or approval from the customer
・If disclosure of the information is requested for legal purposes
・If disclosure of the information is necessary for the protection of the life, body, or property of an individual
・If the Company outsources operations such as DM sending
In the case of outsourcing, the Company will require strict management of information from the outsourced company.

Management, Protection, and Compliance with Laws and Regulations

The Company will comply with laws and regulations in regard to personal information and strive to continuously improve information management and protection.

Website Information

Management of Information

The Company is responsible for the management of personal information such as names, addresses, and telephone numbers provided by customers and will strive to protect the information from unauthorised access or disclosure.

Collection and Use of Information

The Company may use the personal information provided by customers for improvement purposes on the products of the Company or affiliated companies.

Disclosure of Information to Third Parties

The Company will not disclose the personal information provided by customers to outside parties except for the cases stated below.
・The Company is given consent or approval from the customer
・Disclosure of the information is requested for legal purposes
・Disclosure of the information is necessary for the protection of the life, body, or property of an individual
・The Company outsources operations such as DM sending
In the case of outsourcing, the Company will require strict management of information from the outsourced company.

Management Education and Improvement

In addition to providing training to employees, the Company will appoint staff who will be responsible for the management of personal information and strive to protect customer privacy. The Company will comply with laws and regulations in regard to personal information and conduct evaluations on a regular basis.